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CSA responds to the Chancellor’s Budget

October 29, 2026

Chancellor John Healey delivered the Autumn Budget on Wednesday 28 October, setting out the Government’s plans for public spending, taxation and the economy.

Responding to the Budget, the Care and Support Alliance’s Co-Chairs said:

“We recognise the difficult decisions facing the Chancellor and welcome the Government’s continued commitment to fundamental reform of adult social care. However, it is disappointing that today’s Budget does not go further to address the immediate pressures facing the adult social care sector. The Government has begun to set out an ambitious vision for the future, but delivering that vision requires action and investment now.

“The Budget confirms plans to change the State Pension triple lock from 2030, with the savings intended to help fund free personal care for older people. It will be important to understand the implications for pensioners, particularly those on the lowest incomes, while ensuring that the wider National Care Service delivers for everyone who needs care and support, including working-age disabled adults.

“The Casey Commission presents a vital opportunity to develop a fairer, more sustainable system of care and support. Its recommendations must address the needs of people of all ages, alongside the fundamental questions of eligibility, entitlement and funding.

“We welcome the commitment to end the unfair Carer’s Allowance earnings cliff edge, which has caused considerable hardship for unpaid carers. While we recognise that introducing a new system will take time, it is important that carers are supported under the existing arrangements in the meantime. This reform must also be part of wider action to improve the financial and practical support available to unpaid carers.

“The Government’s commitment to a Fair Pay Agreement for adult social care workers is also welcome, but clarity is needed on how it will be adequately funded and delivered. Without sufficient investment, additional costs risk placing further pressure on councils, care providers and people who fund their own care, undermining efforts to improve pay and retain staff.

“We also welcome the Government’s decision to retain Healthwatch, recognising the vital importance of independent scrutiny and ensuring that the voices of people drawing on care and support, their families and unpaid carers are heard and acted upon.

“Too many older and disabled people are struggling to access the care and support they need, while unpaid carers, councils and providers face mounting pressures. The Government must address these challenges alongside its longer-term plans for reform, ensuring that the National Care Service delivers dignity, independence, choice and control for everyone.”

Prime Minister commits to National Care Service in major Conference speech

September 29, 2026

Prime Minister Andy Burnham used his first Labour Party Conference speech as Prime Minister to make a major commitment to fundamental social care reform, promising to build a National Care Service that is free at the point of use.

Responding to the speech, the Co-Chairs of the Care and Support Alliance said:

“The Prime Minister’s commitment to fundamental social care reform is hugely welcome. After decades of delay, the ambition for a modern, high-quality National Care Service, free at the point of use, has the potential to be transformational for older and disabled people, unpaid carers, families and the social care workforce.

“We particularly welcome the Prime Minister’s commitment to start laying the groundwork for reform now. People cannot wait until the next Parliament for things to get better. Alongside developing the long-term settlement, we need action to tackle unmet need, support unpaid carers, stabilise services and build a properly valued and rewarded social care workforce, with better pay, conditions and recognition for the vital work they do.

“What matters now is turning today’s ambition into a workable plan. There are big questions to answer about what a National Care Service will mean in practice – including who will be entitled to support, what will be free at the point of use, and how we ensure everyone can access the care and support they need regardless of their age, diagnosis, income or postcode.

“It is particularly important that the next stage of reform reflects the full breadth of people who rely on social care. Social care is not only about supporting people in later life or protecting people from catastrophic care costs. For millions of working-age disabled people, good care and support is what enables them to live independently, work, study, maintain relationships and participate in their communities. Unpaid carers must also be at the heart of the new settlement.

“The Prime Minister was right to recognise the skill, humanity and contribution of care workers. A successful National Care Service must be built on a properly valued, fairly rewarded and sustainable workforce.

“The Casey Commission now has an enormously important job in working through these questions. The Care and Support Alliance and our members stand ready to work constructively with Louise Casey and the Commission, Government and politicians across all parties to help turn this ambition into lasting reform.

“Fundamental reform will require long-term, sustainable funding and an honest conversation about how we collectively pay for care. It cannot be a choice between improving social care and protecting people’s financial security. Any new settlement must be fair, protect those on the lowest incomes, and provide the stable funding needed to deliver good care and support for generations to come.”

CSA submits Budget representation

September 14, 2026

The Care and Support Alliance has submitted a representation for the 2026 Autumn Budget. We have called for short-term investment to support the social care system and the older people, disabled people and unpaid carers who draw on it right now, as we await Baroness Casey’s report and recommendations for large-scale reform which is due to be published Summer 2027.

We hope that this year’s Autumn Budget delivers the funding needed to bridge the gap, and relieve acute pressure on local authorities, care professionals, unpaid carers and everyone who is struggling to get good quality, reliable care and support.

Read the full submission below.

Where you live can shape your experience of social care

August 11, 2026

New Care and Support Alliance analysis reveals huge differences in what happens when people ask their council for care and support. We’ve written to council leaders across England asking them to help turn local concern into national action.

Our latest analysis shows that in one part of England, just 3 in 10 requests for care do not lead to formal support within three months. In another, it is more than 9 in 10.

The findings are part of the latest update to our Show Us You Care local data tool, which brings together information about the pressures facing adult social care in communities across England.

Simply enter your postcode to see what social care looks like where you live.

Green background. Navy text reads: Enter your postcode to see what's going on where you live. Arrow points to a screenshot of a purple box that says 'What's care like near you?' and has a white box where you can enter your postcode.

A postcode lottery in social care

The data shows significant variation across England – both between regions and between councils within the same region.

The East Midlands and South East have the highest regional rates, with three quarters (75%) of requests not leading to formal support within three months.

In the West Midlands, the figure is lower at 62% – but that still means almost two in every three requests do not lead to formal support within three months.

The differences within regions are even more striking.

In London, rates range from 30% in one borough to 91% in another – a gap of 61 percentage points.

Significant variation can be seen in every region. Even in the North East, where the gap is smallest, rates range from 46% to 76%.

There are many reasons why recorded outcomes may differ between areas. Councils face different levels of demand and deprivation, workforce pressures and challenges in their local care markets. Their ability to raise income locally also varies, while national funding has not always kept pace with changes in local populations and levels of need.

But differences on this scale raise important questions about fairness.

People should be able to get the care and support they need based on their needs – not their postcode.

We’re calling on council leaders to help make change happen

The figures show what people experience locally – but the solutions cannot come from individual councils alone.

That’s why we’ve written to council leaders across England, sharing data about the pressures facing social care in their own area and asking them to add their voices to the call for national reform.

Each leader has received local figures showing the number of requests for care, how many resulted in no formal support within three months, workforce vacancies, levels of unpaid care and delayed hospital discharges.

Our message to council leaders is simple: this is a local issue that needs a national solution.

Councils are dealing with rising demand, increasingly complex needs, workforce shortages and growing costs. Strong local leadership is vital, but councils cannot overcome years of underinvestment or fix an unsustainable national system one council at a time.

We’re asking council leaders to:

  • champion the case for long-term social care reform
  • use their influence within their communities, local government and political parties to help build broad political support for change
  • encourage local people and organisations to take part in the Big Conversation on Care
  • work with us to make the case for a fair and sustainable care and support system.

 

We’ve also offered to meet council leaders to discuss the challenges facing social care in their area and how we can work together to build support for reform.

 

“It should depend on your needs – not your postcode”

Caroline Abrahams CBE, Emily Holzhausen CBE and Jackie O’Sullivan, Co-Chairs of the Care and Support Alliance, said:

“Council leaders know better than most the enormous pressures facing social care. Every day, councils are trying to balance rising demand, increasingly complex needs and growing costs against budgets that simply have not kept pace.

“The result is a system in which people’s experiences of seeking care and support can look dramatically different depending on where they live.

“Whether someone receives the care and support they need should depend on their needs – not their postcode.

“But this is not a problem councils can solve on their own. Local leaders cannot be expected to overcome years of underinvestment or fix a fundamentally unsustainable system one council at a time.

“The only way to tackle this unfairness is through national action, backed by sustainable funding that enables every council to provide the care and support its community needs.”

 

A real opportunity to change social care

This comes at an important moment for the future of adult social care.

The Government has accelerated the Casey Commission on Adult Social Care, with its final report now expected in summer 2027, and committed to working across political parties to develop a long-term settlement.

At the same time, the Big Conversation on Care gives people across the country the opportunity to help shape what a modern care and support system should look like – and how it should be funded.

After decades of delay, there is an opportunity to build the political and public support needed to deliver lasting reform.

Council leaders have an important part to play. So do people who draw on care and support, unpaid carers, charities, communities and politicians from across the political spectrum.

Social care is delivered locally. But fixing it requires national action.

What does social care look like where you live?

Our Show Us You Care local data tool helps you understand some of the pressures facing adult social care in your area.

Enter your postcode to find local information about:

  • requests for care and support and their recorded outcomes
  • adult social care workforce vacancies
  • the number of people providing 20 or more hours of unpaid care each week
  • delayed hospital discharges.

A note about the data

The Show Us You Care tool draws on workforce data from Skills for Care, unpaid care data from the 2021 Census, NHS delayed discharge data and support recorded by the Department of Health and Social Care. For more information about sources and methodology, please visit the ‘About the data’ section on our social care data dashboard.

 

 

CSA responds to Prime Minister’s speech on adult social care reform

July 29, 2026

The Care and Support Alliance (CSA) has welcomed today’s speech by the Prime Minister setting out the Government’s plans to begin reform of England’s adult social care system.

The speech marked the launch of a new phase of work on social care reform, including the acceleration of Baroness Casey’s independent commission, a renewed commitment to strengthening the social care workforce, the start of cross-party talks to build consensus on a long-term settlement, and the launch of Baroness Casey’s Big Conversation on Care.

Drawing on his own family’s experience of dementia, the Prime Minister argued that adult social care can no longer remain in the “too difficult” box. Acknowledging that governments of all political parties have failed to resolve the longstanding challenges facing the system, he called for a new approach that puts people before politics and seeks lasting consensus on reform.

Responding to today’s announcements, Caroline Abrahams CBE, Emily Holzhausen CBE and Jackie O’Sullivan, Co-Chairs of the Care and Support Alliance, said:

“Today’s announcement offers the best opportunity in a generation to secure lasting reform of adult social care.

“The Prime Minister spoke powerfully about his family’s experience of dementia and care, reflecting a longstanding personal commitment to reform. We welcome his determination to make social care an early priority, his commitment to work across political parties, his decision to accelerate Baroness Casey’s timetable for reform, and his support for Baroness Casey’s Big Conversation on Care as the starting point for building lasting change. 

“Bringing forward Baroness Casey’s final recommendations recognises the urgency of reform. People who draw on care and support, unpaid carers and the social care workforce have waited long enough for change and cannot afford more years of delay.

“Beginning with a national conversation about what people should be able to expect from a modern care and support system is exactly the right approach. Launching the Big Conversation on Care now, well before the next General Election, creates an opportunity to build the broad public and political consensus that has been missing from previous attempts at reform.

“Around half of us will either need care ourselves or care for someone we love during our lifetime. Yet most people only discover how the system works when they are already in crisis. Baroness Casey’s Big Conversation on Care must therefore be shaped by the voices of the people who know it best – older people, disabled people, unpaid carers, care workers and families.

“We also welcome the Prime Minister’s recognition of the vital contribution made by the social care workforce. Care workers deserve fair pay, opportunities to develop their skills and careers, and the recognition that reflects the skilled, compassionate and essential role they play in people’s lives. A valued workforce will be fundamental to building the National Care Service the Government has set out as its ambition.

“The debate about social care has too often focused solely on how to pay for it. Reform isn’t just about paying for care. It’s about addressing the real scandal that millions of people still cannot get the good-quality care and support they need. Any long-term funding solution should be judged on whether it enables older and disabled people to live the lives they choose with dignity, independence and choice, supports unpaid carers, eases pressure on the NHS, and builds a fair, sustainable care and support system – not on political slogans.”

“Today’s announcement is an important opportunity to move beyond political point-scoring. The real test now is whether Baroness Casey’s Big Conversation on Care leads to practical improvements for people who need care and support today, while laying the foundations for the fair, sustainable system that people have waited decades to see.”